Privacy Notice

Who we are

Arkionex Energy Systems Pvt. Ltd., Surat, Gujarat, India ("Arkionex", "we"). Questions about this notice: info@arkionex.com.

What we collect and why

• Forms (contact, samples and pilots, Cell Lab access): your name, email, phone, organisation, role and message, to reply to you and assess your request.
• Cell Lab access: your email for sign-in, which pages and cells you view and when, for security and to protect confidential data.
• Consent records: when you agreed, to which version of this notice, and the country your request came from.
• Updates: only if you tick the optional box. You can unsubscribe at any time from any email, and withdrawing consent is as easy as giving it.
• Site analytics: privacy-friendly page statistics without cookies.

Where your data is processed

We use Cloudflare (hosting, security and sign-in) and Zoho (email). Their servers may be outside India.

How long we keep it

As long as needed for the purpose above, then deleted, except where law requires us to keep it.

Retention periods per category pending · content gap C13

Your rights

You can ask to access, correct or erase your data, and withdraw consent, by writing toinfo@arkionex.com.

Grievance officer

Name and contact of the grievance officer pending · content gap C13